At CLOUDX LTD., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or contact us through our contact form.
Table of Contents
1 Information We Collect
We collect only the information you voluntarily provide to us through our contact form. This includes:
- Full Name — to address you properly in our response
- Email Address — to respond to your inquiry
- Phone Number (optional) — for follow-up communication if needed
- Subject & Message — to understand your project requirements
- Submission date & time — recorded automatically for our records
2 How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your inquiry or project request
- To provide you with relevant information about our services
- To maintain a record of communications for internal reference
3 Data Storage & Security
Your submitted data is stored securely in the following systems:
- Google Sheets — secured within our private Google Workspace account
- Gmail — notifications are received at our official business email
Access to this data is strictly limited to authorized CLOUDX LTD. personnel only. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
4 Third-Party Services
Our website uses the following third-party services to function properly. Each has its own privacy policy:
- Google reCAPTCHA — used to prevent spam submissions. Subject to Google's Privacy Policy.
- Google Apps Script & Google Sheets — used to process and store form submissions. Subject to Google's Privacy Policy.
- Bootstrap CDN & jsDelivr — used for website styling and functionality. No personal data is shared.
5 Cookies
Our website does not use any tracking cookies, analytics cookies, or advertising cookies. The only cookies that may be set are functional cookies by Google reCAPTCHA, which are necessary for spam protection.
6 Your Rights
You have the following rights regarding your personal data:
- Right to Access — request a copy of the data we hold about you
- Right to Correction — request correction of any inaccurate data
- Right to Deletion — request that we delete your personal data from our records
- Right to Withdraw Consent — you may withdraw consent at any time by contacting us
To exercise any of these rights, please contact us at the details provided in Section 10.
7 Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our business communication. If a business relationship is not established, contact form data is retained for a maximum of 12 months, after which it is permanently deleted.
8 Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us immediately and we will delete it promptly.
9 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
CLOUDX LTD.
We typically respond within 24 business hours.